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Items purchased through bisuteriashop.com / bisuteriashop.es can be returned within 14 calendar days, from the reception of the product, preserving its original packaging and that the product is in perfect condition.

Bisuteriashop.com reserves the right right not to admit or make returns, if the minimum requirements for packaging and preservation of the product purchased are breached. For items such as earrings, can not be returned for the reasons of hygiene.

In case of any claim or return of the product, it is necessary to contact us:

-E- mail: info@bisuteriashop.com

-Telephone: +34 666 44 54 98

The shipping costs of the returns, will be at the customer's expense. All returns have be made by certified mail.